FREQUENTLY ASKED QUESTIONS
FAQs
Where are you located?
We are located in the River Run Centre, anchored by Ollie’s (formerly Woodbury Outfitters) at 793 South 2nd Street, Coshocton. We're a short 5-minute drive from Route 16 and surrounded by Rural King, Aldi, Buehler’s, Dairy Queen, Crowtown Pizza, and Taco Bell.
How can I pay for the laundry service?
You can load funds onto a pre-paid Quick Clean Laundry Card at our self-service kiosk or via the mobile app, and earn free credits. For your convenience, we also accept payment by credit card directly at the machines...
Do you sell laundry detergent?
Yes, we offer a full selection of laundry products, including detergent, fabric softener, stain removers, and more, so you have everything you need for a great laundry experience.
Is Coshocton Quick Clean a safe environment?
Absolutely! We prioritize safety with 24-hour surveillance cameras, ample lighting, and a well-lit parking lot, so you can feel confident and secure when visiting us.
How is my laundry folded and hung?
We fold your laundry neatly and have it ready to be put away. If requested, we also hang certain items to preserve their shape and fit.
Can I drop off my laundry and pick it up later?
Yes, you can drop off your laundry at your convenience, and we'll have it washed, dried, and folded for you to pick up later—usually within 24 hours.
What happens if I leave laundry in the machine?
If laundry is left in the machine for an extended period, our LaundryPros will help ensure it’s taken care of and placed in a safe area. We encourage all customers to remove their laundry promptly to maintain a smooth flow for everyone.
Do you offer any loyalty or rewards programs?
Yes! With our Quick Clean Laundry Card, you can earn free credits every time you wash, as well as access to exclusive offers. It's a great way to save on future visits!
Do you have any discounts or promotions?
We occasionally offer special discounts and promotions, so be sure to check our website or sign up for our newsletter to stay up-to-date on any current offers!
Can I schedule a specific pick-up time for my laundry?
We work with businesses to coordinate pick-up times based on your schedule. Please reach out to us, and we’ll make sure your pick-up time fits your needs.
Can I get a refund if I’m not satisfied with my laundry?
We take great pride in the quality of our service. If for any reason you’re not satisfied, please let us know right away, and we’ll work to make it right.
What are your hours?
We’re open 7 A.M.- 9 P.M., daily. Our LaundryPros are available during business hours to assist with anything you may need.
Do you offer a drop-off laundry service?
Yes, we offer convenient Drop, Wash & Fold services for customers who prefer to leave their laundry with us. We’ll take care of everything, from washing to folding, and have it ready for pick-up in no time!
Can I use my own detergent?
Absolutely! We provide detergent, but you're welcome to bring your own if you prefer a specific brand or scent.
What sizes are your washers and dryers?
We offer a range of machines, from standard washers to high-capacity machines for larger loads like comforters and blankets. Whatever your laundry needs, we have a machine to fit!
How do I sign up for the Quick Clean Laundry Card?
Signing up is easy! You can load a card at our self-service kiosk or through our mobile app. It's the best way to earn free credits and enjoy a more convenient laundry experience.
How is my laundry sorted?
Any way you would like. Typically, we sort your laundry into whites, colors, dark colors, and delicates, washing each separately. Delicate items are washed using a delicate cycle to ensure the best care.
How is my laundry dried?
Delicate items are dried on low heat, while other laundry is dried on medium heat for optimal drying time and care.
Can I bring large items like comforters or blankets?
Absolutely! We offer high-capacity washers and dryers to handle large items like comforters, blankets, and other oversized laundry, ensuring they’re cleaned efficiently.
What should I do if a machine isn't working?
If a machine isn’t working properly, please let one of our LaundryPros know, and we’ll get it back up and running as soon as possible.
Do you offer any eco-friendly options?
Yes, we use high-efficiency washers and dryers that use less water and energy to clean your laundry, helping reduce our environmental impact. We also offer eco-friendly detergent options for those who prefer them.
Do you offer pick-up and delivery for businesses?
Yes, we offer pick-up and delivery services for businesses, depending on the circumstances. Please email info@coshoctonquickclean.com, and we’ll get in touch with you within 24 hours.
What temperature setting is used to wash my laundry?
We typically wash using cold water, unless you request otherwise. Cold water prevents shrinkage, and helps keep your laundry soft and fresh. Delicate items are washed with a gentle cycle.